How account, supply and website information is used to provide Private Water Supply Manager.
Account details, supply and site information, treatment assets, sampling and maintenance records, corrective actions, professional contacts, photographs and documents that you choose to store.
To provide and secure the service, keep records available to the account holder, support requested communications, administer subscriptions where enabled and improve service reliability.
Hosted versions may use specialist providers for hosting, database and file storage, email, security, monitoring and payments. Material processors and relevant transfer safeguards should be identified in the published policy when those services are connected.
Google Analytics is used only after you choose “Allow analytics” in the website consent notice. It helps us understand which pages are useful and how the website is used. You can refuse analytics and continue using the site.
The service includes portable export tools. Customers remain responsible for statutory and professional record-retention duties applying to their private water supply and should retain original authority, laboratory and professional source documents where required.
Applicable privacy rights may include access, correction, erasure, restriction, objection and portability. For account, support or privacy requests, email help@supportcentraluk.co.uk.