Private water supply management · England

Keep your private water supply calmly under control.

Bring sampling records, treatment servicing, corrective actions, documents and due dates into one dependable workspace — built for rural businesses, estates and consultants who need the evidence to be easy to find.

Start your 7-day trial →See how it works

Grounded in DWI record-keeping conceptsYour records stay portableClear regulatory boundaries

Rural property and private water treatment installation

From source to recordsReal-world water systems, organised in one place.

Willow Bank Estate

3 supplies · 7 treatment assets

OPERATING

Risk review214d

Next sample28d

Open actions2

Holiday cottagesReg 9Sample 28dGood records

Farm officeReg 10*RA 61d1 action

Event fieldRecordedClosedArchived

Action due: UV lamp service is due in 12 days. Contractor certificate can be attached to the completed task.

36,335private supply sites reported in England for 2025

8,171Regulation 9 supplies in 2025 risk-assessment data

5 yearsstandard risk-assessment review interval for Reg 8/9/shared 10

1 systemfor your records, tasks, samples, assets and evidence

Market figures use Drinking Water Inspectorate 2025 reporting; review-cycle wording follows DWI England supply guidance. 2025 data · England supply types

The real world behind the records

Water systems live in fields, plant rooms and rural properties — not spreadsheets.

The software should feel connected to the places and people it serves. Keep the paperwork structured without losing sight of the actual supply.

Private water source building in a rural landscape

Source & siteUnderstand where the supply begins.

Sampling & evidenceKeep results and follow-up together.

Private water treatment and filtration equipment

Treatment & servicingKnow what was serviced, and when.

Rural operationsBuilt around real properties and portfolios.

Operational control

Everything about the supply, kept together.

The formal assessment and water-quality decisions sit with the appropriate authority and professionals. Your day-to-day job is simpler: know the supply, maintain it, record the work and keep the evidence together.

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Supply register

Source, users, treatment train, distribution, responsible people, council details and uploaded schematics in one structured record.

⌁

Sampling evidence

Record planned and completed samples, Group A/B labels where applicable, laboratory documents, locations, reasons and follow-up actions.

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Treatment assets

UV, filtration, tanks, pumps, chlorination and other equipment with service dates, user-defined intervals, certificates and maintenance history.

✓

Corrective actions

Turn council findings, laboratory results, inspections and operational incidents into owned actions with evidence and closure records.

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Document vault

Risk assessments, notices, authorisations, lab reports, manuals, invoices, photos and contractor certificates stay attached to the right supply.

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Evidence pack

Generate a chronological supply pack showing key records, current actions, maintenance and monitoring history for review or handover.

Source to tap

One continuous operational record.

No mystery folders. No calendar reminders on one person's phone. No lab PDF sitting in an inbox with the follow-up action somewhere else.

01 · REGISTER

Map the supply

Source, treatment, storage, distribution, users and responsible people.

02 · PLAN

Schedule work

Risk review markers, council sampling dates and equipment maintenance.

03 · RECORD

Capture evidence

Lab files, service certificates, checks, photos and communications.

04 · ACT

Close findings

Assign corrective actions, record decisions and attach completion proof.

05 · PROVE

Export history

Prepare a concise, chronological evidence pack for review and handover.

Professional evidence

Know what is due — and why it matters.

The dashboard distinguishes statutory records supplied by the local authority from operational reminders you control. Dates are traceable back to the record that created them.

Risk-assessment document and review marker
Monitoring programme and sample history
Treatment maintenance with uploaded proof
Open corrective actions and overdue work
Incidents, complaints and investigation evidence
Portable export for consultants, purchasers or regulators

See the full platform

Supply · Holiday Cottages Borehole● 2 actions

OverviewMonitoringAssetsActionsDocumentsTimeline

Risk assessment

Council PDF · completed 14 May 2023

In date

Routine sample

Planned by local authority · 6 Sep 2026

28 days

UV reactor service

Manufacturer schedule · contractor booked

12 days

Corrective action #17

Seal raw-water tank inspection hatch

Open

Practical free tools

Useful tools, even if you never buy the software.

Each tool is deliberately conservative: it helps organise the question, not substitute for the local authority or a competent water professional.

Free tool

Private Supply Category Helper

Work through the main Regulation 8, 9 and 10 distinctions and produce questions to confirm with your local authority.

Use tool →Free tool

Risk Assessment Review Date

Calculate the five-year review marker from a completed assessment date, with a clear reminder that earlier review may be needed after change.

Use tool →Free tool

Treatment Maintenance Planner

Build a simple calendar from the service intervals supplied by your installer or manufacturer.

Use tool →Free tool

Sampling Schedule Tracker

Turn the programme supplied by your local authority into a practical calendar and checklist.

Use tool →Free tool

Evidence Pack Checklist

Check whether the common records, plans, reports, manuals and maintenance evidence are easy to produce.

Use tool →Free tool

Private Water Cost Planner

Estimate an annual operating budget from your own council, laboratory, service and treatment costs.

Use tool →

Put your supply records in one dependable system.

Start with a blank workspace, add the supplies you actually manage, then keep sampling, treatment, maintenance, actions and evidence connected to the right site.

Start your 7-day trial →

Private water supply resource centre

Useful answers for managing a private water supply.

Explore England-focused guidance on regulations, testing, treatment, commercial supplies and rural-property questions — plus free planning tools.

01Regulations & compliance

Regulations 8, 9 and 10, risk assessment, monitoring and council processes.

02Testing & water quality

Sampling, laboratory reports, Group A/B monitoring and common water-quality issues.

03Treatment & maintenance

UV, filtration, chlorination, storage, boreholes and maintenance evidence.

04Commercial supplies

Holiday lets, hospitality, caravan sites, campsites and farms.

05Property & shared supplies

Buying, selling and managing shared rural water systems.

06Free tools

Practical calculators, planners and checklists that turn guidance into action.

Explore the resource centre